We deliver to all physical addresses within South Africa. We do not deliver to post boxes. Please ensure the correct shipping address is provided from the outset as ownership and risk will pass to you once the order has left our premises.
Please note that the offering on our website is currently available within South Africa and we do not deliver internationally at this time.
Our system automatically stipulates the delivery fee depending on the amount of your order. Your delivery fee will be added to your total when you reach the secure online checkout, and your order can be settled via your choice of method payment. For more information on payments and banking, please view our Terms and Conditions. Please note that delivery to areas outside of main centres, and some remote areas might result in additional fees. These additional fees might in some instances be communicated with you after your order has already been completed. We apologise for any inconvenience caused.
Main Centres include: Cape Town, Johannesburg, Pretoria, Durban, Klerksdorp, Witbank, Rustenburg, Nelspruit, Polokwane, Bloemfontein, Pietermaritzburg, East London, Port Elizabeth, Stellenbosch, Paarl, George. If you are based in the Cape Town area, you can take advantage of the same day delivery option if you order before 11am.
Our Courier Partner offers a Monday to Friday (09h00 – 17h00) delivery service. No deliveries on weekends or public holidays (with the exception of the 40km radius Saturday deliveries)
Delivery to Main Centres usually occurs within 3 business days from dispatch of order. All other deliveries should take place within 5 to 7 business days from dispatch of order.
We cannot guarantee any specific delivery date and time. If the Courier company is unable to effect delivery over three attempts, the parcel will be returned to sender and delivery will be re-routed at client’s expense.
Dispatch of orders
Our warehouse & dispatch team aim to fulfil orders as soon as possible. No dispatch on Sundays or public holidays. Once order is placed, and paid for, it can take approximately 2-3 business days until it is dispatched for delivery. For manually requested payments by electronic funds transfer (EFT), dispatch only occurs when money has cleared in our account.
We do offer Saturday deliveries, if orders are placed & paid for by 11am on the Saturday.
Please note that any competent person at your delivery address may sign for your package, albeit at our courier’s sole discretion.
When purchasing from Coco Safar, you are obliged to conform to our Terms and Conditions.
Please ensure that you read, understand and agree to our Terms and Conditions before making a purchase with us. By making a purchase with us, you are indicating that you have read and understood the Terms and Conditions that apply to your purchase.
Should you have any questions regarding your purchase or delivery, our Terms and Conditions, or any matter relating to our website, please do not hesitate to contact us.